{"id":20171,"date":"2026-03-02T02:59:17","date_gmt":"2026-03-02T01:59:17","guid":{"rendered":"https:\/\/www.tradecloud1.com\/?page_id=20171"},"modified":"2026-05-05T13:39:00","modified_gmt":"2026-05-05T11:39:00","slug":"real-time-chat","status":"publish","type":"page","link":"https:\/\/tradecloud1.com\/en\/real-time-chat\/","title":{"rendered":"Real-time Chat"},"content":{"rendered":"

Real time Chat<\/h1><\/h1><\/div>

Centralized communication between buyer and supplier<\/p><\/div>

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Real time Chat<\/p>\n<\/div>

In-context communication<\/h2><\/div>
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Communicate faster and smarter with Tradecloud One\u2019s real-time chat.<\/p>\n

Our supply chain platform brings buyers and suppliers together directly, allowing you to resolve issues quickly, improve collaboration, and keep your supply chain running smoothly. Efficient communication, directly from your supplier portal.<\/p>\n<\/div>\n

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01<\/p>\n<\/div>

In-context communication<\/div>\n
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02<\/p>\n<\/div>

Transparent agreements<\/div>\n
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03<\/p>\n<\/div>

Internal notes<\/div>\n
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Discover the power of Real-time Chat<\/h2><\/div><\/div><\/div>
Request a demo<\/span><\/a><\/div><\/div><\/div><\/div>
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In-context communication<\/h3><\/div>

Within the Tradecloud platform, you can communicate with your suppliers in real time via the chat functionality to quickly reach alignment. All communication is stored centrally and can easily be retrieved by everyone involved. Communication always happens \u201cin context,\u201d meaning it is always linked to a specific order, order line, or delivery.<\/p>\n<\/div><\/div><\/div>

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Transparent agreements<\/h3><\/div>

Because all communication is stored centrally, no information gets \u201clost\u201d in colleagues\u2019 inboxes. Anyone authorized to open an order or shipment also has access to the full history, including all communication related to that order or shipment.<\/p>\n<\/div><\/div><\/div>

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Internal notes<\/h3><\/div>

In addition to in-context communication, it is also possible to add internal notes. These notes are visible only to you and your colleagues. This allows both internal and external matters to be documented in context, ensuring that all information is stored in one central place.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

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